Yes, we can look after your luggage if your room is not ready when you arrive and if you leave much later than 12.00. The service is complimentary on the day you arrive and depart.
The wifi Internet connection is provided by Swisscom and is available in all areas of the hotel.
How do I get from the airport
From Linate take bus 73 to San Babila From Malpensa take the Malpensa Express to Cadorna and from Cadorna take the underground to Duomo/Missori
What public transport is there in Piazza Missori?
Taxis
trams
yellow underground
How long does it take to get to the fair?
Fieramilano City 20 minutes
Fieramilano Rho 40 minutes
How much does it cost to get to the fair?
The underground for Fiera City costs 1 euro
The underground for Fiera Rho 1,55 euro and it takes 25 minutes
Is breakfast included in the price?
The management offers breakfast to all its guests
A buffet breakfast with croissants, cheese, eggs, bacon and even sparkling Spumante wine!
Do you have connecting rooms?
Yes, please ask for them when you make your booking
Have you smoking and non-smoking rooms?
Yes, we have rooms for smokers and non-smokers. But we highly recommend that you never smoke, either in the hotel or in your own home……
We are right in the centre, right beside the cathedral.
Do you have a car park or a garage?
We have an agreement with a nearby garage. The cost is 30 euro per night but to ensure you get this price you should first stop by at the reception and get a parking voucher.
Which is the nearest underground line?
The Missori yellow line or the Duomo red line.
What exit do I take on the highway?
If you are coming from the south exit at Melegano and then take the Tangenziale Est, exit at Viale Forlanini and head for the centre.
How far are you from the cathedral?
The restaurant is open but remember to make a booking.
Unfortunately no, as much as we love animals the Dei Cavalieri is off limits to them.
What is the difference between an Executive and a Business room?
When were the rooms last renovated?
Some in 2008
How far ahead do I have to book?
As soon as you plan your trip! You could find a room at the last minute but usually you have the possibility of getting a better rate if you book early.
Is it cheaper if I book on Internet ?
On our site you can find some special offers which are better value than the official rates but they have restrictions. You can save over 15%.
Are Internet bookings safe ?
Is the price per person or per room?
The price is always per room. However it is important to choose the right type of room.
What is the difference between a twin and a double room?
The twin room has two single beds while the double room has a double bed.
Breakfast is served from 07.00 to 10.30 every day.
What time can I have the room and at what time do I have to leave it?
The check-in is after 14.00 and check-out is by 12.00.
You pay when you check-out but this has to be guaranteed when you check in unless you have a different agreement depending on the rates.
Can I pay with a credit card?
Yes, we accept Visa, MasterCard, JCB, American Express and Diners.
Do the bathrooms have bath tubs or showers or both?
All the rooms have a bath tub and a shower.
Is the reception open 24-hours-a-day?
Yes, the reception is open 24-hours-a-day.
What languages are spoken at reception?
English, Italian, Arab and Spanish.
What floor is the hotel on and how many floors are there in the building? Is there a lift?
The hotel takes up the entire 12-floor building and there is a lift.
Is there room service? If so what are the hours?
Yes there is room service from 07.00 to 23.00.
Can children stay free? (NB: only one child per room)
Yes, children stay free up to the age of 12 (accompanied by an adult).
Is it possible to have a cradle/cot in the room? If so what does it cost?
Cradles and cots are complimentary.
Is there a charge for air conditioning? Is it available all year or is it seasonal?
Air conditioning is included in the price but it is only available in summer.
No, the hotel does not allow animals.
Does the hotel have a car park? If so is it necessary to book it before arriving?
No, the hotel does not have private parking but it is possible to have discounted rates in a nearby private car park 40 metres from the hotel.
Parking in the nearby garage costs 30 euro a day.
Posso noleggiare un'automobile in hotel o nelle vicinanze?
It is possible to rent a car (Avis) through the concierge.
Which is the nearest airport?
Linate: 7 kilometres. Malpensa: 45 kilometres.
How close is public transport?
Train: Central Station 2 kilometres.
Underground/Tram: Missori - 10 metres.
Bus: 10 metres.
Does the hotel have meeting rooms? If it does how many people can they take?
The hotel has 12 meeting rooms for anything from 2 to 250 people.